Hosted PBX

TikaTel PBX is a hosted private branch exchange (Hosted PBX) phone system that's delivered as a hosted service. It is referred to as a virtual PBX and our hosted PBX solution can free companies from having to invest in the costly equipment of a complex business phone system, while still enabling the company to utilize telephony features like voicemail, faxing, automated greetings, touch tone menus, conference calling, call auditing and calling logs, and more.

TikaTel PBX also eliminates the need for expansive on going telephone maintenance contracts. The hosted solution can provide clients saving of up to 50%.

HD Voice Powered By TDM-based IP

 

TikaTel PBX Hosted PBX phones feature HD Voice™ for unparalleled sound and clarity. Unlike other Hosted PBX providers, TikaTel PBX is not a pure VoIP solution. TDM-based network provides us with an opportunity to utilize traditional telephony technology and in turn reduce the use of public IP while transiting the calls of our subscribers to the public switched telephone network (PSTN).

 

Basic PBX Features

 

Enhanced Voice

Voicemail intercepts calls and records messages left by your callers. You can check all recorded messages even if you’re out of office. Of course, you can also have them sent to you by email also.

Call Forwarding 

No one likes to miss important phone calls. Using Call Forward you can forward calls to another extension of the system or to any other phone such as your mobile. Therefore, even if you’re not at your desk, you will still remain available.

Call Screening

Call screening is a feature particularly interesting for call centers, but also for other organizations such as banks or insurance. Such companies can filter calls by destination, comply with local regulations, and improve customer satisfaction.

 

Conference Calling

Connect staff or clients together so that you can hold team meetings or demonstrations. Our VoIP Business Phones natively support up to three parties on a conference call.

                                      

Record Conversations 

iTeraPBX provides two call recording options: event-driven – in this case, employees need to press a button for the recording to start; or unconditional call recordings – the management sets up recording to trigger automatically.

Departmental Ring Groups

Multiple people in a department can receive incoming calls at the same time. If a customer was trying to contact the sales department you could have any number of phones ring at once.